Privacy Policy

Last Updated: December 25, 2024

Introduction

Welcome to Holy Wisdom ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application and its services.

Information We Collect

Information You Provide:

  • Account information (email address, username, password)
  • Payment information when purchasing premium subscriptions (processed by third-party payment providers)
  • User preferences and bookmarks
  • Questions and interactions with our AI feature
  • Prayer requests and spiritual content you create

Information Automatically Collected:

  • Device information (device type, operating system, unique device identifiers)
  • Usage data (app features accessed, time spent on app, interaction patterns)
  • Log data (app crashes, performance data)
  • General location data (country/region)

How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process your subscription payments
  • Personalize your experience
  • Improve our AI responses and features
  • Send you app updates and important notices
  • Respond to your requests and support needs
  • Analyze app usage to improve our services
  • Prevent fraud and maintain security

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. Your data is stored on secure servers and encrypted during transmission. While we strive to protect your personal information, no method of electronic storage is 100% secure.

Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service providers who assist in operating our app
  • Payment processors for subscription management
  • Analytics providers to improve our services
  • Law enforcement when required by law

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data
  • Withdraw consent for AI feature usage

Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.

Third-Party Services

Our app may contain links to or integrate with third-party services. This privacy policy does not cover these third-party services. We encourage you to read their privacy policies.

Subscription Management

Subscriptions are managed through your device's app store account. We do not directly process or store your payment information.

Changes to This Policy

We may update this privacy policy periodically. We will notify you of any material changes through the app or via email. Continued use of our app after changes constitutes acceptance of the updated policy.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). Please contact us to exercise these rights.

Legal Basis for Processing (EU/EEA Users)

For users in the European Union and European Economic Area, we process your personal data based on:

  • Performance of our contract with you
  • Your consent
  • Our legitimate interests
  • Legal obligations

You have the right to lodge a complaint with your local data protection authority.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us at:
hello@holywisdom.co